We are looking for a Shanghai English Teaching Program Coordinator!


Stepping Stones is looking for a qualified and committed candidate to play a key role in our Shanghai English Teaching Program (SET).  The Program Coordinator is the main liaison person communicating with Stepping Stones’ partner schools and community centres about our Volunteer English Teaching Program in Shanghai, and is also responsible for coordinating our high school volunteer program.  

The successful applicant will have three main areas of responsibility:

  1. Communicate with Shanghai-based schools, community centres and other partners to ensure the smooth implementation of the SET.
  2. Help to organise and manage the volunteers, with particular responsibility for the high school volunteers.
  3. Assist the Program Manager in the overall planning and implementation of the SET program and Stepping Stones summer camps.

The SET is Stepping Stones’ earliest and biggest program, starting in 2006, and with hundreds of volunteers now teaching thousands of students at 30 sites in Shanghai. The Program Coordinator plays a crucial role in maintaining relationships with program partners and building relationships with new partners.

This position provides an exciting opportunity to organise a volunteering program, with the chance to grow and develop within a dynamic non-profit organisation. 

SET Program Coordinator Job Description

The candidate will report to SET Program Manager and be part of a supportive and friendly team.

Detailed Responsibilities:

Shanghai Schools and Community Centres Liaison:

  • Handle the communications with school and community center partners and maintain a good working relationship.
  • Responsible for agreements with program partners, volunteers, parents and students.
  • Process program partners’ labour and venue fees.
  • Assist with monitoring and evaluation work, including qualitative and quantitative surveying. Ensure that the necessary baseline data is collected prior to starting a new program, and that the comparative data is collected on time at the end of the semester.

High school volunteer group coordination:

  • Coordinate high school volunteer groups, to ensure that classes are taught according to the schedule.
  • Arrange for substitute teachers when necessary.
  • Visit the schools and community centres regularly to support, observe and provide feedback to volunteers.
  • Maintain weekly attendance sheets; prepare volunteering certificates.
  • Update volunteers’ information in the volunteer database.
  • Organize a volunteer appreciation party at the end of each term.

The Program Coordinator will have the opportunity to work with the Program Manager at a strategic level with the planning and evaluation of the Program, as well as assisting with volunteer recruitment, training and communications. 

Minimum Qualifications:

  • University-level education or equivalent;
  • Work experience in project coordination, in the non-profit sector, in volunteerism and in English teaching will all be useful, but being a quick learner is more important;
  • Native-level Chinese communication skills as well as oral and written fluency in English;
  • Ability to work independently as well as within a team, multi-task, stay well-organized and adapt in an ever-changing environment;
  • Interest in the non-profit sector / development / social issues / English teaching;
  • Excellent work ethic with a positive attitude;
  • I.T. competent.

Other Requirements:

  • This is a full time position (five days a week including one Saturday during term time).
  • We require a commitment of at least one year, with the potential to extend the term of employment upon mutual agreement.

Compensation and Benefits:

Compensation will be at local market levels in the non-profit sector and take into consideration the skills and experience of the successful applicant. Stepping Stones will provide all statutory benefits, plus 12 days annual leave in the first year of employment.

Stepping Stones is unable to assist with work permits, visas or accommodation. 

Start Date:

The candidate should be available to start working for Stepping Stones in mid to late September 2018 at the latest.

Work Location:

The SET Program Coordinator will be based at Stepping Stones’ office at 12F, Asionics Building, No. 6, Lane 1279, Zhong Shan Road West, Shanghai, but will travel regularly to the schools and community centers. Occasional working from home may be possible.


To apply for this position, please send your resume to coordinator@steppingstoneschina.net by 17 September 2018 with a cover letter to explain your suitability for this job position, and why you are interested in it. English language applications are preferred.